J. R. (Ralf) Lenz - Curriculum Vitae
Prk. Gumamela, Brgy. Busay
Bago City, Negros Occidental
Region VI
6101
Philippines
Work Experience
Kinays Convenience Store
Investor/Advisor - September 2023 - Present
Principal seed investor in 24/7 convenience store in a farming-oriented, rural Philippine community.
Principal seed investor in 24/7 convenience store in a farming-oriented, rural Philippine community.
Fair Trade Outsourcing, Inc.
Director of Engineering - September 2018 - June 2022
Global technical executive manager and strategic technical architect for a mid-market BPO headquartered in Philadelphia,
with fulfillment centers in multiple cities in the Philippines,
Ghana, and Mexico. Oversaw growth from single-center operation (Iloilo, PH) to 8 geographically-divergent centers at the time of
my departure, in addition to three datacenters (Los Angeles, Chicago, Amsterdam).
Skills: Management (Executive) | Strategic Infrastructure Architecture | Budgeting & Allocation | Remote Team Management |
Project Management | Risk & Governance | Networking Hardware & Configuration (Juniper/Cisco/HPE) |
Dynamic Routing (BGP4, OSPF, IS-IS) | Microsoft 365 Administration (SharePoint/Intune/MDM) with hybrid
on-prem Active Directory (GPO/User Management) | DHCP | DNS | L1/L2/L3 Technical Support
Global technical executive manager and strategic technical architect for a mid-market BPO headquartered in Philadelphia, with fulfillment centers in multiple cities in the Philippines, Ghana, and Mexico. Oversaw growth from single-center operation (Iloilo, PH) to 8 geographically-divergent centers at the time of my departure, in addition to three datacenters (Los Angeles, Chicago, Amsterdam).
Skills: Management (Executive) | Strategic Infrastructure Architecture | Budgeting & Allocation | Remote Team Management | Project Management | Risk & Governance | Networking Hardware & Configuration (Juniper/Cisco/HPE) | Dynamic Routing (BGP4, OSPF, IS-IS) | Microsoft 365 Administration (SharePoint/Intune/MDM) with hybrid on-prem Active Directory (GPO/User Management) | DHCP | DNS | L1/L2/L3 Technical Support
15toKnow, LLC.
Director of Engineering - May 2020 - April 2021
Principal engineer and architect of HIPAA-compliant tech stack for an innovative pandemic-related startup provider of in-vehicle
medical consultation and COVID-19 testing.
Skills: Juniper SRX | Full-stack Web Development (PHP8/Laravel, TypeScript/JS, Payment Systems) | Systems Administration (Linux / FreeBSD) | System Architecture
Principal engineer and architect of HIPAA-compliant tech stack for an innovative pandemic-related startup provider of in-vehicle medical consultation and COVID-19 testing.
Skills: Juniper SRX | Full-stack Web Development (PHP8/Laravel, TypeScript/JS, Payment Systems) | Systems Administration (Linux / FreeBSD) | System Architecture
VPLS, Inc.
Sr. Systems Engineer / Sr. Developer - June 2008 - January 2016
Dual role as a Senior Systems Engineer and Senior Web Applications developer for a mid-sized datacenter / colocation facility
(since absorbed by Evocative, post-separation).
Skills: Customer Support (L3) | Infrastructure Engineering | VMware (ESXi/vSphere) | Ubersmith DE (Billing Systems) |
PHP | MySQL (Percona XtraDB Cluster) | MVC Development | FreeBSD | Linux | Brocade | Atlassian Suite
Dual role as a Senior Systems Engineer and Senior Web Applications developer for a mid-sized datacenter / colocation facility (since absorbed by Evocative, post-separation).
Skills: Customer Support (L3) | Infrastructure Engineering | VMware (ESXi/vSphere) | Ubersmith DE (Billing Systems) | PHP | MySQL (Percona XtraDB Cluster) | MVC Development | FreeBSD | Linux | Brocade | Atlassian Suite
Independent Consultant
IT | Web Development | Systems Engineering - October 2002 - June 2008
Provided a wide variety of technical services to hundreds of clients in the SF Bay and Green Bay, WI metropolitan areas, and around
the world.
Skills: Sales | Customer Support (All Levels) | Systems Engineering | Network Engineering | Infrastructure Engineering
Full-stack Web Development | e-Commerce Consultation | Structured Cabling | Audio/Video Systems Integration
Provided a wide variety of technical services to hundreds of clients in the SF Bay and Green Bay, WI metropolitan areas, and around the world.
Skills: Sales | Customer Support (All Levels) | Systems Engineering | Network Engineering | Infrastructure Engineering Full-stack Web Development | e-Commerce Consultation | Structured Cabling | Audio/Video Systems Integration
Fry's Electronics, Inc.
Purchasing Supervisor - June 2001 - October 2002
Oversaw telecom purchasing for Fry's retail locations and e-commerce site (outpost.com/frys.com).
Skills: Sales | Procurement & contract negotiation | e-Commerce Sales & Marketing |
Print Advertisement | District-level Supervision | Sales Supervision
Oversaw telecom purchasing for Fry's retail locations and e-commerce site (outpost.com/frys.com).
Skills: Sales | Procurement & contract negotiation | e-Commerce Sales & Marketing | Print Advertisement | District-level Supervision | Sales Supervision
Netscape Communications Corporation
Infrastructure Developer - November 2000 - May 2001
Developed & maintained chat systems for learning/training facilities used by the Sun/Netscape iPlanet alliance.
Skills: Systems Administration | Web Server Administration | Solaris | Windows NT4 | Perl | Java | TCP/IP Development
Developed & maintained chat systems for learning/training facilities used by the Sun/Netscape iPlanet alliance.
Skills: Systems Administration | Web Server Administration | Solaris | Windows NT4 | Perl | Java | TCP/IP Development
KGM Web Design & Development, LLC.
Director of Web Development - October 1998 - August 2000
Lead designer & system administator for small-scale IT service provider.
Skills: Systems Administration | Web Server Administration | Windows NT4/2000 | Linux | Perl | Java | TCP/IP Development
Lead designer & system administator for small-scale IT service provider.
Skills: Systems Administration | Web Server Administration | Windows NT4/2000 | Linux | Perl | Java | TCP/IP Development
Education
West De Pere High School
Class Rank #4 | GPA 3.86 - August 1992 - June 1996
Strong performer in AP-heavy class load | Member of WI State Champion Math Team | Earned full scholarship to Notre Dame | Simultaneously
supported campus IBM/ICLAS (Novell NetWare 3.11) network while attending school
Strong performer in AP-heavy class load | Member of WI State Champion Math Team | Earned full scholarship to Notre Dame | Simultaneously supported campus IBM/ICLAS (Novell NetWare 3.11) network while attending school